FAQs

Delivery
Delivery to the UK is £2.50 and will be received within 2-4 working days. Delivery to Europe is £8.00 and will be received within 3-7 working days. Delivery to the rest of the world is £11.50 and will be received within 3-7 working days.

Returns
Our policy lasts for 14 days after a customer has received their order. If 14 days has gone by since your order was fulfilled, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where only partial refunds are granted:

- Any item not in its original condition, is damaged or is unable to be resold for reasons not due to our error.

- Any item that is returned more than 30 days after delivery

Returns will be delivered back to:

C-atalyst Global Ltd

Brosch Direct

South Fen Road

Bourne

PE10 0DN